Incidents | Intree Incidents reported on status page for Intree https://status.intree.com/ https://d1lppblt9t2x15.cloudfront.net/logos/46e4d7c0ae37514a8435cc87bcd96b47.png Incidents | Intree https://status.intree.com/ en Users are unable to view Business Treets from Explore. ( 1.3.1) https://status.intree.com/incident/229942 Wed, 09 Aug 2023 06:10:00 -0000 https://status.intree.com/incident/229942#098a3963b93a081d234bae8b5955fb28f45dc6cbbfcbf7087bf8f289fcad9c78 Some users are unable to access our services, We found the problem and are working on fixing it. Users are unable to view Business Treets from Explore. ( 1.3.1) https://status.intree.com/incident/229942 Wed, 09 Aug 2023 06:10:00 -0000 https://status.intree.com/incident/229942#098a3963b93a081d234bae8b5955fb28f45dc6cbbfcbf7087bf8f289fcad9c78 Some users are unable to access our services, We found the problem and are working on fixing it. Users are unable to view Business Treets from Explore. ( 1.3.1) https://status.intree.com/incident/229942 Fri, 07 Jul 2023 11:47:00 -0000 https://status.intree.com/incident/229942#13b28d59304b77cea202bf6c97247fa9301b7d2caea9152dd690a941afc1b56f Some users are currently experiencing an issue with previewing Business Treets from the Explore Treets page. The incident has been identified and resolved How to fix? Update to a build higher than 1.4.0 from your preferred app store. In the mean time you can view Business Treets by navigating to 1. Relations -> Choosing Business -> Open the business _> Click View Treets. Users using older versions of the app are unable to login or load content ( V.1.2.0) https://status.intree.com/incident/220636 Thu, 15 Jun 2023 15:00:00 -0000 https://status.intree.com/incident/220636#8c96ab6aa4200924c54fce2991dde6c785273ec0a4738ff6bbf3cbd459b657da If you are using an older version of the application you might experience the following issues: 1. Can't login 2. Can't load content in the app. Users affected will get the following message: "You are using an outdated version of the app. Please update it from your preferred app store" Users can resolve this issue by: 1. Navigating to their preferred app store 2. Update the app to v.1.2.1 or above. 3. Close the Intree app. 4. Reopen the Intree app. ** Some users might need to logout of the app & login again ** Users using older versions of the app are unable to login or load content ( V.1.2.0) https://status.intree.com/incident/220636 Thu, 15 Jun 2023 15:00:00 -0000 https://status.intree.com/incident/220636#8c96ab6aa4200924c54fce2991dde6c785273ec0a4738ff6bbf3cbd459b657da If you are using an older version of the application you might experience the following issues: 1. Can't login 2. Can't load content in the app. Users affected will get the following message: "You are using an outdated version of the app. Please update it from your preferred app store" Users can resolve this issue by: 1. Navigating to their preferred app store 2. Update the app to v.1.2.1 or above. 3. Close the Intree app. 4. Reopen the Intree app. ** Some users might need to logout of the app & login again ** Users using older versions of the app are unable to login or load content ( V.1.2.0) https://status.intree.com/incident/220636 Thu, 15 Jun 2023 15:00:00 -0000 https://status.intree.com/incident/220636#8c96ab6aa4200924c54fce2991dde6c785273ec0a4738ff6bbf3cbd459b657da If you are using an older version of the application you might experience the following issues: 1. Can't login 2. Can't load content in the app. Users affected will get the following message: "You are using an outdated version of the app. Please update it from your preferred app store" Users can resolve this issue by: 1. Navigating to their preferred app store 2. Update the app to v.1.2.1 or above. 3. Close the Intree app. 4. Reopen the Intree app. ** Some users might need to logout of the app & login again ** Users using older versions of the app are unable to login or load content ( V.1.2.0) https://status.intree.com/incident/220636 Thu, 15 Jun 2023 15:00:00 -0000 https://status.intree.com/incident/220636#8c96ab6aa4200924c54fce2991dde6c785273ec0a4738ff6bbf3cbd459b657da If you are using an older version of the application you might experience the following issues: 1. Can't login 2. Can't load content in the app. Users affected will get the following message: "You are using an outdated version of the app. Please update it from your preferred app store" Users can resolve this issue by: 1. Navigating to their preferred app store 2. Update the app to v.1.2.1 or above. 3. Close the Intree app. 4. Reopen the Intree app. ** Some users might need to logout of the app & login again **